The Mighty Pen (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This policy explains how personal data is handled when you visit https://the-mighty-pen.co.uk or contact us by email.
1. Who we are
The Mighty Pen provides copywriting and messaging services, including website copy, blogs and newsletters.
For the purposes of UK data protection law, The Mighty Pen is the data controller for personal data collected through this website.
If you have questions about this policy or how your data is handled, you can contact us by email using the address listed on this website.
2. Personal data we collect
Information you provide by email
If you contact us by email, we may collect and process:
- your name
- your email address
- any information included in your message
- any attachments you choose to send
We only collect information that you choose to provide.
Information collected automatically
When you visit the website, certain technical information may be collected automatically, such as:
- IP address
- browser type
- device type
- pages visited
- date and time of visits
- referring website
This information is collected through Jetpack’s built-in analytics, which helps us understand how visitors use the website so we can improve it.
The information is typically aggregated and does not identify individuals.
3. How we use your information
We use personal data to:
- respond to email enquiries
- communicate with potential or existing clients
- improve the website and its content
- understand how visitors use the site
- maintain website security
We do not sell, rent or trade personal information.
4. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases relied on are:
Legitimate interests
To respond to enquiries, communicate with potential clients, and improve the website.
Consent
Where cookies or analytics tools require it.
5. Data retention
Personal data is kept only for as long as necessary.
Email enquiries may be retained:
- while responding to the enquiry
- for reasonable business record keeping
- where communication continues regarding services
If an enquiry does not lead to a business relationship, emails are normally deleted within a reasonable period.
6. Third-party services
This website uses third-party services to operate.
WordPress and hosting
The website is built using WordPress and hosted by a third-party hosting provider who processes technical data necessary to deliver the website.
Jetpack (Automattic)
Jetpack provides website analytics and security features.
Jetpack may collect anonymised information about how visitors use the site.
Automattic’s privacy policy can be found at:
https://automattic.com/privacy/
These providers process data in accordance with relevant data protection standards.
7. International data transfers
Some services used by the website may process data outside the United Kingdom.
Where this occurs, appropriate safeguards are used in line with UK data protection law.
8. Your rights
Under UK GDPR you have the right to:
- request access to the personal data held about you
- request correction of inaccurate data
- request deletion of personal data
- object to certain types of processing
- request restriction of processing in some circumstances
If you believe your data protection rights have been breached, you may contact the Information Commissioner’s Office (ICO).
Cookie Policy
9. What cookies are
Cookies are small text files stored on your device when you visit a website.
They help websites function properly and provide information about how visitors use the site.
10. Cookies used on this website
Essential cookies
These cookies are necessary for the operation of the website. They may include:
- WordPress session cookies
- security cookies
- performance cookies required for site functionality
These cookies cannot be disabled because the website would not function correctly without them.
Analytics cookies
This website uses Jetpack analytics to help understand how visitors use the site.
These cookies may collect information such as:
- number of visitors
- pages viewed
- how users move around the website
This information is used only to improve the website and is not used to identify individual visitors.
11. Managing cookies
Most web browsers allow you to control cookies through browser settings.
You can:
- block cookies
- delete existing cookies
- receive alerts when cookies are stored
Disabling some cookies may affect how the website functions.
12. Changes to this policy
This policy may be updated from time to time to reflect changes in legal requirements or website functionality.
The latest version will always be available on this page.
13. Contact
If you have questions about this policy or how personal data is handled, please contact us using the email address provided on the website.
